On a recent episode of The Creative Stack, we dedicated the entire conversation to the topic of how managed service pricing actually works, where it came from, what goes into it, and what you should know before hiring a provider. No guest this time—just our perspective after more than 20 years in the industry.
On a recent episode of The Creative Stack, we sat down with Dan Ricks, founder and president of Brightwater Consulting, to explore where strategic IT consulting fits, how it differs from what an MSP provides, and what it looks like when technology actively drives business outcomes instead of quietly operating in the background.
On a recent episode of The Creative Stack, we sat down with Josh Berger, a tenant rep broker with nearly two decades of experience working exclusively in New York City office space. The conversation covered what it actually means to have someone in your corner during a lease negotiation, why timing matters more than most people realize, and the specific mistakes we’re seeing in today’s market.
On a recent episode of The Creative Stack, we sat down with Kirsten Bay, co-founder and CEO of Cysurance, to talk about how organizations should really think about cyber risk, what cyber insurance does (and doesn’t) cover, and the handful of practical steps that make the biggest difference. It’s one of those conversations we could have kept going for hours.
Contractors are essential to how modern agencies operate. They help teams scale quickly, bring in specialized expertise, and keep projects moving when internal bandwidth is tight. But behind that flexibility is a quieter issue that many organizations overlook.
If your agency runs on Macs, you’re in good company. Creative and PR teams have long preferred them for their reliability and performance. But there’s a question most organizations haven’t seriously asked: When was the last time someone actually reviewed how those Macs are secured? For many teams, the honest answer is: not recently—or not at all in any structured way. And that’s where risk starts to build.
Contractors are essential to how modern agencies operate. They help teams scale quickly, bring in specialized expertise, and keep projects moving when internal bandwidth is tight. But behind that flexibility is a quieter issue that many organizations overlook.
Let’s just say it: a lot of creative and PR agencies are winging it with their IT.
Not because they’re careless. Because they’re busy doing what they actually built their business to do—winning clients, producing great work, and keeping projects moving.
At Valiant Technology, we work with agencies every day and see the same pattern again and again. Smart, successful teams that have grown quickly, built strong client relationships, and hired talented people but whose technology infrastructure hasn’t kept up with that growth.
Here are a few of the most common issues we see and why they matter more than many agency leaders realize.
Cybersecurity isn’t a one-and-done task, and neither is training your team to stay safe. The threat landscape is always evolving. The phishing email that fooled employees last year looks primitive compared to the AI-generated messages circulating today. The tactics cybercriminals use to breach systems, steal data, and disrupt operations are advancing every single month. That’s why continual security training isn’t just recommended — it’s critical.
Every organization, regardless of size or industry, is a potential target. And while proactive security measures reduce the risk, no defense is bulletproof. A single compromised account, misconfigured server, or malicious link can trigger a chain reaction that halts operations, leaks data, and damages trust. That’s where cybersecurity insurance becomes essential—not as a substitute for strong defenses, but as a critical layer of financial and reputational protection when the inevitable occurs.
Valiant Technology combines creative brilliance with IT expertise. A standout in New York’s innovative scene, we’re not just an award-winning service provider, but your tech partner. We tune into your creative goals and tech needs to deliver bespoke, people-focused solutions. With Valiant, watch your vision soar to unparalleled heights.
Stay ahead in IT! Subscribe to our newsletter for exclusive tech insights and trends delivered to your inbox. Join us in shaping the future of technology!
