What You're Actually Paying For When You Hire an MSP

What You're Actually Paying For When You Hire an MSP

On a recent episode of The Creative Stack, we dedicated the entire conversation to the topic of how managed service pricing actually works, where it came from, what goes into it, and what you should know before hiring a provider. No guest this time—just our perspective after more than 20 years in the industry.
When Good Technology Isn't Enough: The Case for Strategic IT Consulting

When Good Technology Isn't Enough: The Case for Strategic IT Consulting

On a recent episode of The Creative Stack, we sat down with Dan Ricks, founder and president of Brightwater Consulting, to explore where strategic IT consulting fits, how it differs from what an MSP provides, and what it looks like when technology actively drives business outcomes instead of quietly operating in the background.
Everything You Don't Know About Your Office Move (And Why It's Costing You)

Everything You Don't Know About Your Office Move (And Why It's Costing You)

On a recent episode of The Creative Stack, we sat down with Josh Berger, a tenant rep broker with nearly two decades of experience working exclusively in New York City office space. The conversation covered what it actually means to have someone in your corner during a lease negotiation, why timing matters more than most people realize, and the specific mistakes we’re seeing in today’s market.
IT services for securing your Mac environment.

Your Agency Runs on Macs. Is Anyone Actually Securing Them?

If your agency runs on Macs, you’re in good company. Creative and PR teams have long preferred them for their reliability and performance. But there’s a question most organizations haven’t seriously asked: When was the last time someone actually reviewed how those Macs are secured? For many teams, the honest answer is: not recently—or not at all in any structured way. And that’s where risk starts to build.
IT services for managing contractor IT risks.

Your Contractors Probably Have More Access Than They Should

Contractors are essential to how modern agencies operate. They help teams scale quickly, bring in specialized expertise, and keep projects moving when internal bandwidth is tight. But behind that flexibility is a quieter issue that many organizations overlook.
IT services for Creative Agencies.

Does Your Agency Actually Have IT Under Control? Probably Not.

Let’s just say it: a lot of creative and PR agencies are winging it with their IT. Not because they’re careless. Because they’re busy doing what they actually built their business to do—winning clients, producing great work, and keeping projects moving. At Valiant Technology, we work with agencies every day and see the same pattern again and again. Smart, successful teams that have grown quickly, built strong client relationships, and hired talented people but whose technology infrastructure hasn’t kept up with that growth. Here are a few of the most common issues we see and why they matter more than many agency leaders realize.
Continual Security Training Header Image

Why Continual Security Training is Essential

Cybersecurity isn’t a one-and-done task, and neither is training your team to stay safe. The threat landscape is always evolving. The phishing email that fooled employees last year looks primitive compared to the AI-generated messages circulating today. The tactics cybercriminals use to breach systems, steal data, and disrupt operations are advancing every single month. That’s why continual security training isn’t just recommended — it’s critical.

How to create and use Chrome profiles

Creating and using different profiles in your browser is a great way to keep your work and personal accounts separate. All the Chrome features you love such as remembering passwords, keeping you logged into your browser based applications…

Setting Up Offline Gmail Access

Using Gmail through the browser has a lot of benefits including the ability to check your mail from any device. By default you still need an internet connection to view even your old mail. You can avoid this by turning on offline access to your Gmail account.