Technical expertise, nationwide reach.
Managed service takes the hassle out of maintaining your IT infrastructure. Our team of experts take a proactive approach to service and support to reduce risk, improve operations, manage expenses, and align your technology for business growth.
Core
Monitoring
We monitor your network infrastructure and systems, responding to problems and ensure your technology works for you.
Proactive
IT Support
We’re dedicated to preventing problems before they happen through 24/7 monitoring, maintenance and staff training.
vCIO
Consulting
Our Virtual CIOs work with you to understand your needs and form a plan aligned with your business goals.
Backup
Monitoring
Enterprise-grade data protection protects your information and ensures that backups are current, valid, and restorable.
Automation
& Engineering
Our team automates manual, time-consuming tasks to reduce human error and adhere to best practices.
Adds
& Changes
Improve employee satisfaction onboarding and other workflows to get new hires up and running fast.
We manage your technology so you can focus on your business.
Our approach to managed service is based on our philosophy called The Valiant Way with a focus on stability, security, and scalability of your business technology. When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized.
Learn More: Our PhilosophyGet serious about cybersecurity.
Technology-based threats are a concern for businesses of all sizes, and the implementation of best practices identify risks on your network that may lead to data leakage, a damaged reputation, and lost revenue. Our security best practices are designed to identify and remediate technology risks in your business, prevent data loss, and prepare you for the threats of tomorrow.
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Results-driven Success
When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized. Our service team uses 4 key metrics to guarantee that your technology is managed The Valiant Way:
Issue Resolution
Reducing the amount of technical issues experienced by staff keeps business running smoothly and improves workplace satisfaction.
Resolution Time
Proactive support and automation eliminate many common issues, and decrease time to resolution when a problem occurs.
SLA Compliance
With a average service level compliance rate of 99%, our team of experts deliver results fast.
Satisfaction
Everybody is happy when tech works, and our people-first approach to service is designed to achieve positive results and smiles.
Our team of 35 certified tech experts are located at our New York City headquarters 7 days a week and are ready to align your technology for security and business growth.
Interested in learning more about how Valiant's Managed Services can improve your business's technology? Contact our sales team or call (646) 775-2771 to get started!
Schedule a conversationDiscover new opportunities with an IT Assessment
Valiant Technology's IT Assessment process identifies risks before they can become costly problems, bottlenecks, and other problems that decrease network reliability and efficiency.
A technology roadmap based on assessment findings provides a clear path to technology that is aligned with your business, resilient, and secure.
Learn More-
Assessment
Identify risks and discover opportunities with a complete review of your IT infrastructure, security, and operational resilience. Results are benchmarked against our best practices and used to design a technology roadmap.
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Remediation
Engineers design solutions to solve identified problems and align your technology with our best practices, improving stability and security, and enabling your technology to scale with your business.
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Managed Service
360° monitoring, proactive support, and vCIO consulting keeps your technology running smoothly while our training services improve workplace satisfaction and maintain security.
Is Managed Service a good fit for my business?
If your business depends on technology, then yes – managed services are right for you.
Valiant’s managed service offerings control IT costs without sacrificing experience. Our team of engineers and technicians increase efficiency and security, reduce risk, and help you stay focused on your business.
Let's have a conversationValiant has always been there for us, and going above and beyond is a commitment. You are instrumental to our business, essential to our operations, and invaluable to our piece of mind. Thank you so much for all that you and your exceptional team do, day-in and day-out!
We have been working with Valiant for 6 years and they have become trusted partners in every sense of the word. Aside from exceptional day to day support, our team at Valiant has kept us ahead of the curve on cyber security under very demanding conditions. We couldn’t be happier.
I have worked with Valiant for over the period of 10 years while at 2 separate companies and I consider their team to be an extension of my in house staff. The expertise of their staff has contributed significantly to each project their outcome has been better as a result of their involvement.
Everyone at Valiant is customer focused. They are dedicated and passionate about having their customer's IT functions run seamlessly. Extremely knowledgeable and practical, they will enable you to focus on your business.