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Managed service takes the hassle out of maintaining your IT infrastructure. Our team of experts take a proactive approach to service and support to improve operations, manage expenses, and reduce risk.

The implementation of managed services is an efficient way to keep your technology current and have access to a wide array of expertise that can help your business grow.

Valiant’s approach to managed service is different. We focus on people-first technology solutions and training, enabling businesses to achieve business goals.

Managed
Service

Rest assured that your business's technology is proactively maintained for optimal utilization - at a flat monthly rate.

Valiant's Managed Services are designed to create positive results for your business through properly leveraging your technology.

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Co-Managed
IT

Our technical expertise, your business knowledge.

We manage your IT infrastructure, maintain security, and protect your company’s data by applying our best practices and management approaches to achieve a high level of operational resiliency backed by a team of experts.

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IT
Assessments

Identify risk and discover how your business can become more powerful, resilient and innovative.

Our IT Assessment process identifies risks before they can become costly problems and bottlenecks that decrease network reliability and efficiency.

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Data
Protection

A strong data protection strategy is a must for any business.

Valiant provides several data protection options using enterprise-grade technology for businesses of all sizes. Protect any physical of virtual infrastructure running on Windows, Mac, or Linux, and make your servers available within minutes.

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Cloud
Infrastructure

Leverage the latest technologies available with minimal investment and no additional footprint in your workplace.

Migrate your network to Microsoft's Azure cloud to take advantage of advanced data protection and scalability, and give your business the ability to adapt to change.

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Security
Best Practices

Technology-based threats are a concern for businesses of all sizes, and best practices can identify risks on your network that may lead to data leakage, a damaged reputation, and lost revenue.

Valiant's best practices are designed to identify and remediate security concerns before they become problems.

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Staff
Training

Valiant’s training programs and educational materials are designed to maximize the return on investment made in a business’s technology.

Trainings introduce efficiencies, increase collaboration, and empower your staff with the ability to work in new ways.

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Technology
Relocation

Relocating a business to a new location without a plan for your technology can be a complex and stressful process.

Valiant’s technology relocation services will provide you with a plan to move your technology with minimal disruption to business operations.

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Company Values

360° Service

When there's a problem, we're here to fix it.

We strive to provide the highest level of service available, and continually review and optimize our own practices to exceed customer expectations.

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Valiant managed service experts
Gene McMurray, Chief Technology Officer

Results-driven Success

When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized. Our service team uses 4 key metrics to guarantee that your technology is managed The Valiant Way:

Issue Resolution

Reducing the amount of technical issues experienced by staff keeps business running smoothly and improves workplace satisfaction.

Resolution Time

Proactive support and automation eliminate many common issues, and decrease time to resolution when a problem occurs.

SLA Compliance

With a average service level compliance rate of 99%, our team of experts deliver results fast.

Satisfaction

Everybody is happy when tech works, and our people-first approach to service is designed to achieve positive results and smiles.

Our team of 35 certified tech experts are located at our New York City headquarters 7 days a week and are ready to align your technology for security and business growth.

Interested in learning more about how Valiant's Managed Services can improve your business's technology? Contact our sales team or call (646) 775-2771 to get started!

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Discover new opportunities with an IT Assessment

Identify risk and discover how your business can become more powerful, resilient, and innovative.

Valiant Technology's IT Assessment process identifies risks before they can become costly problems, bottlenecks, and other problems that decrease network reliability and efficiency.

A technology roadmap based on assessment findings provides a clear path to technology that is aligned with your business, resilient, and secure.

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  1. Assessment

    Identify risks and discover opportunities with a complete review of your IT infrastructure, security, and operational resilience. Results are benchmarked against our best practices and used to design a technology roadmap.

  2. Remediation

    Engineers design solutions to solve identified problems and align your technology with our best practices, improving stability and security, and enabling your technology to scale with your business.

  3. Managed Service

    360° monitoring, proactive support, and vCIO consulting keeps your technology running smoothly while our training services improve workplace satisfaction and maintain security.

Is Managed Service a good fit for my business?

If your business depends on technology, then yes – managed services are right for you.

Valiant’s managed service offerings control IT costs without sacrificing experience. Our team of engineers and technicians increase efficiency and security, reduce risk, and help you stay focused on your business.

Let's have a conversation

Valiant has always been there for us, and going above and beyond is a commitment. You are instrumental to our business, essential to our operations, and invaluable to our piece of mind. Thank you so much for all that you and your exceptional team do, day-in and day-out!

Mathew Evins, Chairman & CEO
Evins Communications, Ltd.

We have been working with Valiant for 6 years and they have become trusted partners in every sense of the word. Aside from exceptional day to day support, our team at Valiant has kept us ahead of the curve on cyber security under very demanding conditions. We couldn’t be happier.

Dan Laddin, Partner
Compensation Advisory Partners

I have worked with Valiant for over the period of 10 years while at 2 separate companies and I consider their team to be an extension of my in house staff. The expertise of their staff has contributed significantly to each project their outcome has been better as a result of their involvement.

Marc Iannotta, Sr. Director of Global Operations
3.1 Phillip Lim

Everyone at Valiant is customer focused. They are dedicated and passionate about having their customer's IT functions run seamlessly. Extremely knowledgeable and practical, they will enable you to focus on your business.