Managed service is the practice of the implementation and management of a business’s technology, employing a proactive approach to improve operations, manage expenses, and reduce risk. The adoption of managed services is an efficient way to stay up-to-date with technology and have access to a wide array of expertise needed to control expenses, maintain service levels, and maintain security.
Valiant's approach to managed service is different. We focus on people-first technology solutions and enable businesses to achieve business goals.
When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized.
Below are four key metrics we monitor to guarantee that client technology is managed The Valiant Way:
Reducing the amount of technical issues experienced by staff keeps business running smoothly and improves workplace satisfaction.
Proactive support and automation eliminate many common issues, and decrease time to resolution when a problem occurs.
With a average service level compliance rate of 99%, our team of experts deliver results fast.
Everybody is happy when tech works, and our people-first approach to service is designed to achieve positive results and smiles.
Award Winning Managed Service and IT Consulting
Our team of 35 certified tech experts are staffed at our New York City headquarters 7 days a week and are ready to start managing your technology, The Valiant Way.
Valiant Technology's team of certified IT professionals will apply Valiant’s design philosophy to your technology and enable your business resources to be more efficient, reliable, and prepared for what’s next.
If your business depends on technology, then yes – managed services are right for you.
Valiant’s managed service offerings control IT costs without sacrificing experience. Our team of engineers and technicians increase efficiency and security, reduce risk, and help you stay focused on your business.
Valiant has always been there for us, and going above and beyond is a commitment. You are instrumental to our business, essential to our operations, and invaluable to our piece of mind. Thank you so much for all that you and your exceptional team do, day-in and day-out!
We have been working with Valiant for 6 years and they have become trusted partners in every sense of the word. Aside from exceptional day to day support, our team at Valiant has kept us ahead of the curve on cyber security under very demanding conditions. We couldn’t be happier.
I have worked with Valiant for over the period of 10 years while at 2 separate companies and I consider their team to be an extension of my in house staff. The expertise of their staff has contributed significantly to each project their outcome has been better as a result of their involvement.
Everyone at Valiant is customer focused. They are dedicated and passionate about having their customer's IT functions run seamlessly. Extremely knowledgeable and practical, they will enable you to focus on your business.