Expert Managed Service and IT Consulting

Protect and grow your business with Valiant Technology

Managed service takes the hassle out of maintaining your IT infrastructure. Our team of experts take a proactive approach to service and support to improve operations, manage expenses, and reduce risk.

The implementation of managed services is an efficient way to keep your technology current and have access to a wide array of expertise that can help your business grow.

Valiant’s approach to managed service is different. We focus on people-first technology solutions and training, enabling businesses to achieve business goals.

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Managed Service

Rest assured that your business's technology is proactively maintained for optimal utilization - at a flat monthly rate.

Valiant's Managed Services are designed to create positive results for your business through properly leveraging your technology.

Managed Service

Data Protection

A strong data protection strategy is a must for any business.

Valiant provides several data protection options using enterprise-grade technology for businesses of all sizes. Protect any physical of virtual infrastructure running on Windows, Mac, or Linux, and make your servers available within minutes.

Data Protection

Cloud Infrastructure

Leverage the latest technologies available with minimal investment and no additional footprint in your workplace.

Migrate your network to Microsoft's Azure cloud to take advantage of advanced data protection and scalability, and give your business the ability to adapt to change.

Cloud Infrastructure

Security Best Practices

Technology-based threats are a concern for businesses of all sizes, and best practices can identify risks on your network that may lead to data leakage, a damaged reputation, and lost revenue.

Valiant's best practices are designed to identify and remediate security concerns before they become problems.

Security Best Practices

Staff Training

Valiant’s training programs and educational materials are designed to maximize the return on investment made in a business’s technology.

Trainings introduce efficiencies, increase collaboration, and empower your staff with the ability to work in new ways.

Staff Training

Technology Relocation

Relocating a business to a new location without a plan for your technology can be a complex and stressful process.

Valiant’s technology relocation services will provide you with a plan to move your technology with minimal disruption to business operations.

Technology Relocation

Discover new opportunities with an IT Assessment

Identify risk and discover how your business can become more powerful, resilient, and innovative.

Valiant Technology's IT Assessment process identifies risks before they can become costly problems, bottlenecks, and other problems that decrease network reliability and efficiency.

A technology roadmap based on assessment findings provides a clear path to technology that is aligned with your business, resilient, and secure.

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  1. Assessment

    Identify risks and discover opportunities with a complete review of your IT infrastructure, security, and operational resilience. Results are benchmarked against our best practices and used to design a technology roadmap.

  2. Remediation

    Engineers design solutions to solve identified problems and align your technology with our best practices, improving stability and security, and enabling your technology to scale with your business.

  3. Managed Service

    360° monitoring, proactive support, and vCIO consulting keeps your technology running smoothly while our training services improve workplace satisfaction and maintain security.

Company Values

Expertise

We’re good at what we do because we truly enjoy it, and continuously improve our skills via regular training and professional development.

When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized.

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Michael West, Senior Reactive Support Technician
Michael West, Senior Reactive Support Technician

Results-driven IT support

When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized.

Our service department uses 4 key metrics to guarantee that client technology is managed The Valiant Way:

Issue Resolution

Reducing the amount of technical issues experienced by staff keeps business running smoothly and improves workplace satisfaction.

Resolution Time

Proactive support and automation eliminate many common issues, and decrease time to resolution when a problem occurs.

SLA Compliance

With a average service level compliance rate of 99%, our team of experts deliver results fast.

Satisfaction

Everybody is happy when tech works, and our people-first approach to service is designed to achieve positive results and smiles.

Our team of 35 certified tech experts are staffed at our New York City headquarters 7 days a week and are ready to start managing your technology, The Valiant Way.

Valiant Technology's team of certified IT professionals will apply Valiant’s design philosophy to your technology and enable your business resources to be more efficient, reliable, and prepared for what’s next.

Interested in learning more about how Valiant's Managed Services can improve your business's technology? Contact our sales team or call (646) 775-2771 to get started!