Our experience in the architecture & engineering industries bring an understanding of the unique challenges and innovative solutions that are designed protect your business, deliver exceptional customer experiences, and accelerate growth.
Advancements in technology have brought many benefits to your industry. Building Information Management systems collect data throughout a facility’s life-cycle, from conception to demolition, discovering effiecncies and new opportunities to improve human experiences and your bottom line.
Core
Monitoring
We monitor your network infrastructure and systems, responding to problems and ensure your technology works for you.
Proactive
IT Support
We’re dedicated to preventing problems before they happen through 24/7 monitoring, maintenance and staff training.
vCIO
Consulting
Our Virtual CIOs work with you to understand your needs and form a plan aligned with your business goals.
Backup
Monitoring
Enterprise-grade data protection protects your information and ensures that backups are current, valid, and restorable.
Automation
& Engineering
Our team automates manual, time-consuming tasks to reduce human error and adhere to best practices.
Adds
& Changes
Improve employee satisfaction onboarding and other workflows to get new hires up and running fast.
Keep your operations and field teams in sync.
Improve mobility and collaboration across your business by leveraging the power of the Cloud.
Microsoft Azure-based solutions provide stable and secure hosting for your technology while increasing the reach of information from the board room to the work site. Collaborative tools such as Office365, combined with our Valiant training programs, enable teamwork and bring everyone together to meet business goals.
Learn More: Cloud InfrastructureStrong foundations for business growth.
Your management systems are only able to drive growth if they are stable and secure. Our IT assessment process and security best practices are designed to mitigate identified risks and establish IT governance to keep your business information secure.
Valiant’s Virtual CIOs work with our team of experts to identify risks, improve security, and leverage your technology to build a roadmap of success for your business.
Learn More: IT AssessmentsSecure asset tracking and IoT solutions.
Remote monitoring and management solutions ensure that technology assets are kept up-to-date, secure, and trackable.
Fleet Management
Valiant’s mobile fleet management keeps track of your technology, improves security, and reduces data leakage risk.
Cloud Data Storage
Access important files from anywhere with secure and flexible Cloud-based data storage options.
Leverage Internet of Things (IoT) devices to perform post-occupancy studies of spaces to visualize and gain a greater understanding of human experiences. Use collected information for use in generative and data-driven design to improve customer satisfaction and drive business growth.
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Results-driven Success
When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized. Our service team uses 4 key metrics to guarantee that your technology is managed The Valiant Way:
Issue Resolution
Reducing the amount of technical issues experienced by staff keeps business running smoothly and improves workplace satisfaction.
Resolution Time
Proactive support and automation eliminate many common issues, and decrease time to resolution when a problem occurs.
SLA Compliance
With a average service level compliance rate of 99%, our team of experts deliver results fast.
Satisfaction
Everybody is happy when tech works, and our people-first approach to service is designed to achieve positive results and smiles.
Our team of 35 certified tech experts are located at our New York City headquarters 7 days a week and are ready to align your technology for security and business growth.
Interested in learning more about how Valiant's Managed Services can improve your business's technology? Contact our sales team or call (646) 775-2771 to get started!
Schedule a conversationDiscover new opportunities with an IT Assessment
Valiant Technology's IT Assessment process identifies risks before they can become costly problems, bottlenecks, and other problems that decrease network reliability and efficiency.
A technology roadmap based on assessment findings provides a clear path to technology that is aligned with your business, resilient, and secure.
Learn More-
Assessment
Identify risks and discover opportunities with a complete review of your IT infrastructure, security, and operational resilience. Results are benchmarked against our best practices and used to design a technology roadmap.
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Remediation
Engineers design solutions to solve identified problems and align your technology with our best practices, improving stability and security, and enabling your technology to scale with your business.
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Managed Service
360° monitoring, proactive support, and vCIO consulting keeps your technology running smoothly while our training services improve workplace satisfaction and maintain security.
Is Managed Service a good fit for my business?
If your business depends on technology, then yes – managed services are right for you.
Valiant’s managed service offerings control IT costs without sacrificing experience. Our team of engineers and technicians increase efficiency and security, reduce risk, and help you stay focused on your business.
Let's have a conversationValiant has always been there for us, and going above and beyond is a commitment. You are instrumental to our business, essential to our operations, and invaluable to our piece of mind. Thank you so much for all that you and your exceptional team do, day-in and day-out!
We have been working with Valiant for 6 years and they have become trusted partners in every sense of the word. Aside from exceptional day to day support, our team at Valiant has kept us ahead of the curve on cyber security under very demanding conditions. We couldn’t be happier.
I have worked with Valiant for over the period of 10 years while at 2 separate companies and I consider their team to be an extension of my in house staff. The expertise of their staff has contributed significantly to each project their outcome has been better as a result of their involvement.
Everyone at Valiant is customer focused. They are dedicated and passionate about having their customer's IT functions run seamlessly. Extremely knowledgeable and practical, they will enable you to focus on your business.